Privacy Policy

# Privacy Policy

Effective Date: April 20, 2026
Last Updated: April 20, 2026

1. Introduction

Precision Speed Solutions LLC, a North Carolina limited liability company, doing business as Precision Setups (“Precision Setups,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit precisionsetups.gg (the “Site”), create an account, make a purchase, or otherwise interact with our products and services (collectively, the “Services”).

By using the Services, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

This policy works alongside our Terms and Conditions. Terms defined there have the same meaning here.

2. Who We Are (Data Controller)

The entity responsible for your personal information is:

Precision Speed Solutions LLC
5540 Centerview Dr
Ste 204 PMB 285215
Raleigh, NC 27606
United States

Email: legal@precisionsetups.gg

3. Information We Collect

We collect information in three ways: what you give us, what we collect automatically, and what we receive from third parties.

3.1 Information You Provide

Account information: name, username, email address, password (stored hashed), and any profile details you add.
– Purchase information: billing name, billing address, and order history. We do not store your full payment card number. Card details are handled by our payment processors (see § 4).
– Coaching and service intake: information you share when booking coaching, telemetry review, or custom setup work — which may include your iRacing customer ID or similar platform username, racing experience, hardware details, and preferences.
– User Content: reviews, comments, forum posts, setup requests, feedback, telemetry files, and any other content you submit.
– Communications: messages you send us via email, support tickets, contact forms, or chat.
– Marketing preferences: your email subscription status and communication preferences.

3.2 Information We Collect Automatically

When you use the Site, we (or our service providers) may automatically collect:

Device and connection data: IP address, browser type and version, operating system, device identifiers, referring URL, and time zone.
– Usage data: pages viewed, links clicked, time spent on pages, downloads initiated, and general navigation patterns.
– Cookies and similar technologies: see § 5.

3.3 Information From Third Parties

We may receive information from:

Payment processors (Stripe, PayPal) — transaction status, fraud signals, and limited billing details needed to complete your order.
– Authentication providers — if you sign in using a third-party service (such as Discord or Google), the identifiers and profile details that service shares with us based on your permissions.
– Analytics and advertising partners — aggregate or pseudonymous data about how visitors reach and interact with our Site.

4. How We Use Information

We use the information we collect to:

Provide, operate, and maintain the Services
– Process orders, deliver digital products, and manage subscriptions
– Create and manage your account
– Provide customer support and respond to inquiries
– Send transactional communications (order confirmations, delivery notifications, security alerts, policy updates)
– Send marketing communications (only where permitted, and you can opt out at any time)
– Personalize your experience and recommend relevant setups or content
– Monitor, improve, and develop the Services
– Detect, prevent, and investigate fraud, abuse, license violations, and security incidents
– Enforce our Terms and Conditions
– Comply with legal obligations and respond to lawful requests

4.1 Legal Bases (for EU/EEA/UK Users)

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR / UK GDPR:

Contract: to provide the Services you’ve purchased or signed up for
– Legitimate interests: to operate our business, improve our Services, secure our platform, and prevent fraud — balanced against your rights
– Consent: for marketing communications and non-essential cookies, which you can withdraw at any time
– Legal obligation: where we must retain or disclose information to comply with law

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to operate the Site, remember your preferences, understand how it’s used, and (where applicable) support marketing.

Types of cookies we may use:

Strictly necessary: required for core functionality such as account login, shopping cart, and security. These cannot be disabled.
– Functional: remember preferences such as language, region, and display settings.
– Analytics: help us understand how visitors use the Site so we can improve it.
– Marketing / advertising: used to measure and (where applicable) deliver relevant advertising.

You can control cookies through your browser settings and, where required by law, through the cookie consent banner displayed on our Site. Disabling certain cookies may limit Site functionality.

We use; Google Analytics & PostHog to collect analytics

6. How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

6.1 Service Providers

We share information with trusted third parties who help us operate the Services, bound by confidentiality and data protection obligations. Categories include:

Payment processors: Stripe, PayPal
– Web hosting and infrastructure: our hosting provider and content delivery network
– Email delivery and marketing: transactional email and newsletter platforms
– Analytics: web analytics and product analytics providers
– Customer support tools: help desk and ticketing platforms
– Authentication providers: identity and single-sign-on services, where offered

6.2 Business Affiliates

We may share information among our affiliated entities — Precision Entertainment LLC, Precision Hosting LLC, Precision Servers LLC, and Precision Technology LLC — for consistent service delivery, shared support, and internal operations. These affiliates are bound by the same privacy commitments described here.

6.3 Legal and Safety

We may disclose information when we believe in good faith that doing so is necessary to:

Comply with applicable law, legal process, or government requests
– Enforce our Terms or other agreements
– Detect, prevent, or address fraud, security, or technical issues
– Protect the rights, property, or safety of Precision Setups, our users, or the public

6.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any resulting changes to this policy.

6.5 With Your Consent

We may share information with other parties when you direct us to or otherwise consent.

7. Analytics and Advertising

We may use analytics services to understand Site usage and improve our products. These services typically set cookies or use similar technologies and may process IP addresses and usage data.

We use Google Analytics 4, which processes data per Google’s privacy policy. You can opt out using Google’s opt-out browser add-on.

7.1 Do Not Track

Some browsers send “Do Not Track” signals. Because there is no industry consensus on how to interpret these signals, our Site does not currently respond to them. You can still control tracking through our cookie banner and your browser settings.

7.2 Global Privacy Control

Where required by law (including for California residents), we honor Global Privacy Control (GPC) signals as a valid opt-out of the “sale” or “sharing” of personal information.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, or as required by law. General retention guidelines:

Account information: for as long as your account is active, and for a reasonable period afterward to handle support, disputes, and legal obligations.
– Transaction records: for the period required by tax, accounting, and consumer protection laws (generally 7 years in the U.S.).
– Support communications: typically 2–3 years after resolution.
– Marketing lists: until you unsubscribe, plus a short suppression-list retention to honor your opt-out.
– Analytics data: per the configured retention period of our analytics provider.

When information is no longer needed, we delete or anonymize it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information — including encryption in transit (HTTPS/TLS), access controls, hashed passwords, and secure payment processing through PCI-compliant providers.

No system is perfectly secure, however. We cannot guarantee absolute security, and you are responsible for keeping your account credentials confidential. If you believe your account has been compromised, contact us immediately at support@precisionsetups.gg.

10. Your Privacy Rights

Depending on where you live, you may have specific rights regarding your personal information. To exercise any of these rights, email legal@precisionsetups.gg with “Privacy Request” in the subject line. We may need to verify your identity before fulfilling the request.

10.1 For All Users

Access: request a copy of the personal information we hold about you.
– Correction: ask us to correct inaccurate or incomplete information.
– Deletion: ask us to delete your personal information, subject to legal exceptions.
– Opt out of marketing: unsubscribe via the link in any marketing email, or contact us directly.

10.2 For EU/EEA/UK Residents (GDPR / UK GDPR)

In addition to the rights above, you have the right to:

Restrict or object to certain processing
– Portability — receive your data in a machine-readable format
– Withdraw consent at any time, where processing is based on consent
– Lodge a complaint with your local data protection authority

10.3 For California Residents (CCPA / CPRA)

Under the California Consumer Privacy Act (as amended by the CPRA), you have the right to:

Know what personal information we collect, use, disclose, and (where applicable) share
– Delete personal information, subject to exceptions
– Correct inaccurate personal information
– Limit the use of sensitive personal information
– Opt out of “sale” or “sharing” of personal information — we do not sell your personal information as defined by California law
– Non-discrimination — we will not deny service, charge different prices, or provide a different level of service because you exercised your rights

California residents may also designate an authorized agent to make requests on their behalf. California’s “Shine the Light” law permits residents to request information about disclosures to third parties for direct marketing; we do not currently share personal information for those purposes.

10.4 For Residents of Other U.S. States

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of targeted advertising and profiling. Contact us at legal@precisionsetups.gg to exercise these rights.

11. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us at legal@precisionsetups.gg and we will take appropriate action to delete it.

Users between 13 and 17 may use the Services only with parental or guardian involvement and consent, as described in our Terms.

12. International Data Transfers

We are based in the United States, and the information we collect is processed in the U.S. and in the countries where our service providers operate. If you access the Services from outside the U.S., you understand that your information may be transferred to, stored, and processed in countries whose data protection laws may differ from those in your jurisdiction.

Where required by law (including for transfers from the EEA, UK, or Switzerland), we rely on appropriate safeguards — such as Standard Contractual Clauses — to protect your information.

13. Third-Party Links and Services

Our Site may contain links to third-party websites, platforms, or services — including iRacing, Discord, social media, or partner broadcasters. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, for material changes, provide notice on the Site or by email. Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.

15. Contact Us

Questions, concerns, or requests regarding your privacy? Contact us at:

Precision Speed Solutions LLC
5540 Centerview Dr
Ste 204 PMB 285215
Raleigh, NC 27606

General support: support@precisionsetups.gg
Privacy and legal inquiries: legal@precisionsetups.gg
Web: https://precisionsetups.gg